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Shipping policy
XOMD Shipping Policy
Shipping Locations
We currently ship domestically within the United States.
Shipping Rates and Methods
• Economy Shipping: We offer free economy shipping on all orders over $45. Delivery typically takes 2-8 business days.
• Priority 2-Day Shipping: Rates are calculated based on your location within the US. Delivery typically takes 2-3 business days.
Our shipping carriers include USPS, UPS, and DHL.
Processing Time
Orders are processed within 2 business days. Please note that processing time is separate from the shipping time.
Delivery Time
• Economy Shipping: 2-8 business days after processing.
• Priority 2-Day Shipping: 2-3 business days after processing.
Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can use this information to track your order through the carrier’s website.
Shipping Costs
• Economy Shipping: Free on all orders.
• Priority 2-Day Shipping: Calculated at checkout based on your ZIP code.
Taxes
Applicable taxes will be charged on all orders.
Returns and Exchanges
We accept returns within 30 days of purchase. For more information on our return policy, please contact our customer service team.
Customer Service
If you have any questions or issues regarding shipping, please contact our customer service team at info@xomdskin.com.