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About XOMD™
Why XOMD?
At XOMD, we want you to look good and feel even better. Our products are designed to help you with both – combining the benefits of premium skincare with mood and intimacy-boosting ingredients to enhance your social and romantic connections. As the world’s first line of Moodceuticals™, XOMD is on a mission to ignite the confidence that attracts.
What is OX Factor™?
OX Factor is a proprietary blend of phytoproteins and phospholipids exclusive to XOMD products. These critical molecules stimulate an oxytocin-like effect in the skin. Known worldwide as the “love hormone,” oxytocin release is broadly attributed to feelings of romance, attraction and connection, while also delivering our body’s most powerful antioxidant support to help your skin look its best.
Orders
Where do I buy XOMD products?
Currently, XOMD products are sold exclusively through our website at xomdskin.com. We do not guarantee the quality of any products not purchased through our website.
Can I make changes to my order after it’s been placed?
Please contact info@xomdskincare.com with your changes as soon as possible after placing an order, and we will do our best to accommodate your needs.
How do I track my order?
Once we ship your order, you will receive all shipping updates via email. We will also provide you with a tracking number so you can follow your order to delivery!
My discount code isn’t working. Can you help?
Please reach out to us at info@xomdskin.com and provide your name, phone number and email address. We’ll reach out to you to help you redeem your discount code.
Shipping
Do you ship internationally?
We look forward to providing XOMD products to other countries in the future; however, we do not currently ship internationally.
When will my order ship?
Please allow 2-4 business days for us to process your order before shipping.
Can I expedite shipping?
Yes, you can expedite shipping. When you check out, you can opt to pay for expedited shipping.
Account & Subscription
How do I log into my XOMD account?
Go to www.xomdskin.com and click the person icon at the top right, ‘Sign In.’ You will be taken to the login screen, where you can log in with the credentials you set up for your account.
How do I reset the password on my account?
Go to the log-in page, click ‘Forgot Your Password,’ and input the email you used to create your account. You will receive an email with instructions on how to reset your password.
Returns
Do you accept returns?
How do I contact XOMD?
You can contact XOMD through our main email address info@xomdskin.com.
Ambassador Program (Xpert)
Do you have an affiliate marketing program?
Yes! Our affiliates are called Xperts. You can register to become and Xpert at xomd.goaffpro.com.
How can I become an Xpert?
Go to xomd.goaffpro.com and click Join Now. Create an account to access your affiliate dashboard and track sales.
What benefits do Xperts receive?
Xperts will receive 10% commission on all sales not returned or cancelled withing 30 days when customers utilize their custom link.
I’d like to unsubscribe from your email distributions.
We are sorry to see you go. Please send us an email at info@xomdskin.com to with the subject line UNSUBSCRIBE and we will remove you from our distribution list.