Frequently asked questions

While inspired by the science and benefits of oxytocin, XOMD products and patent-pending OX Factor do not contain oxytocin.

XOMD accepts returns within 30 days of delivery. All returns must be pre-authorized. Please review our full Return Policy here.

Yes! Our affiliates are called Xperts. You can register to become an Xpert at this Link.

We look forward to providing XOMD products to other countries in the future; however, we do not currently ship internationally.

Go to www.xomdskin.com and click the person icon at the top right, ‘Sign In.’ You will be taken to the login screen, where you can log in with the credentials you set up for your account.

We are sorry to see you go. Please send us an email at info@xomdskin.com with the subject line UNSUBSCRIBE and we will remove you from our distribution list.

Currently, XOMD products are sold exclusively through our website at xomdskin.com and authorized physician partners. We do not guarantee the quality of any products not purchased through our website.

At XOMD, we want you to look good and feel even better. Our products are designed to help you with both – combining the benefits of premium skincare with confidence and intimacy-boosting ingredients to enhance your social and romantic connections. As the world’s first line of Moodceuticals™, XOMD is on a mission to ignite the confidence that attracts.

Please contact info@xomdskin.com with your changes as soon as possible after placing an order, and we will do our best to accommodate your needs.

Our products are formulated for cosmetic use and are not intended to diagnose, treat, cure or prevent any disease. Consult your healthcare professional if you have any concerns or underlying conditions.

You can contact XOMD through our main email address info@xomdskin.com.

Go to the log-in page, click ‘Forgot Your Password,’ and input the email you used to create your account. You will receive an email with instructions on how to reset your password.

Xperts will receive a 10% commission, and buyers will save 10% on their purchase. This applies to all sales that are not returned or canceled within 30 days when customers use your Xperts link.

OX Factor is a proprietary blend of phytoproteins and phospholipids exclusive to XOMD products. These critical molecules stimulate an oxytocin-inspired effect in the skin. Known worldwide as the “love hormone,” oxytocin release is broadly attributed to feelings of romance, attraction and connection, while also delivering our body’s most powerful antioxidant support to help your skin look its best.

Please allow 2-4 business days for us to process your order before shipping.

Yes, you can expedite shipping. When you check out, you can opt to pay for expedited shipping.

XOMD products are designed to be intentionally clean. They are paraben, sulfate and fragrance free.

Once we ship your order, you will receive all shipping updates via email. We will also provide you with a tracking number so you can follow your order to delivery!

XOMD products do not contain parabens.

Please reach out to us at info@xomdskin.com and provide your name, phone number and email address. We’ll reach out to you to help you redeem your discount code.

XOMD products do not contain sulfates.

No. This was a very intentional formulation decision. We chose not to add fragrance because we wanted the products to be as clean and skin friendly as possible, particularly for patients with sensitive skin or those using the products after aesthetic procedures. 

Some users notice the slight, natural scent of the formulation itself rather than an added fragrance. Our commitment is to remain disciplined in our formulation philosophy and prioritizing clean, hormonally thoughtful skincare. 

XOMD does not conduct animal testing.

Yes. XOMD products are safe for all skin types.

If you have a reaction to XOMD products, stop use immediately. Then please contact us at info@xomdskin.com to report your reaction.

Double-blind, placebo-controlled clinical studies are one of the highest standards in clinical research. Placebo controlled means that XOMD products were tested and compared to products with the same vehicle, but not necessarily the same beneficial ingredients as the XOMD products. Double blind means that neither the study participants nor the physicians conducting the research knew whether the participants had XOMD products or placebo formulations. In many assessments, the results that study investigators and participants who received XOMD products observed were statistically significant – meaning they could not be explained by chance alone. Most cosmetics do not conduct this type of testing, because it is complex and expensive. We wanted to demonstrate to XOMD users that our products really work. So we put them up to the test and we were blown away by the results. We are confident that once you try XOMD, you’ll have the same reaction.